Ron Carter Hyundai

Went to Ron Carter dealership yesterday. Your approved for 25,000 with 0 down.

Went there and they were playing let's make a deal. I asked for my car keys over and over.

They wouldn't give me them after asking 8 time finally gave them to me. The sales person was so pushy, I will never go there again!

Bought a suv in Oct had issues on the way home was told they would be taken care of. Took it in when the parts came in Nov.11.

The suv is still there was told several times it was ready then told it's not ready. Have emailed sales person. Customer service. used car manager with no response from any of them.

I've already made payments.

This is very unprofessional.

Seems like my last recourse is a lawyer

I'm at my wits end. Need help ASAP FROM SOMEONE¡!!!!!

I puchased a vehicle 3 weeks ago and cannot get anyone to return my calls regarding a repair that needs to be made. They are dishonest and disrespectful. These people will not honor their word, will not return phone calls and will not provide good customer service...they only want to sell you a vehicle!

I saw a 2020 Palisade online, inquired about it. I'm in military serving in Louisiana, which is 3 hours away.

Several advisors reach out to me giving me the impression the vehicle was at store. Since long distance I wanted to knock out much paperwork prior to getting to store, made plans to make 3 hour drive then was told vehicle not at store and would be getting it in 3 weeks. The sales guy said i needed to come in a sign paperwork to secure car, which I did. I left them my trade in a 2009 GMC Yukon Denali with two keys and FOBs.

They did give me a loaner vehicle, a new Hyundai Santa Fe. Well 2 weeks into having the vehicle and a week prior to my Palisade showing up, the sales guys called me and said the vehicle is here can you come and I was like, I'm on the way. (3 hour drive) I get to dealership and they tell me vehicle is not there and their allocations changed since a ship capsized a week ago in Georgia. Now says they won't get any until December/January.

So they gave me my keys and title back from Yukon, however missing a key a Fob.

The whole situation sound shady and now I'm trying to get them to get me another key fob they lost. We'll see how that goes.

I went to Ron Carter Hyundai on 07/18. It took over 4.5 hrs to test drive a vehicle and finalize a price.

It took over 3 hours to get out of financing. The dealership was to fix 3 things. I was able to get my car into shop on 07/29. They did give me a rental.

I can’t get callbacks from Scott Kimbrough (called 07/17, 07/18, 07/27, 08/06, 08/07). I can’t get callbacks from salesman (Carlos) or supervisor (Ceaser).

As of 08/08 *** my vehicle is still getting “fixed”. ***

Terrible experience in leasing a car. Would not let my sister leave without leasing a car.

Held her 6 hours and would not give her keys to her car.

I went with her next day and financial person told me to shut up. He was not talking to me.

My sister almost had a stroke over this experience. We should have called the police

Service department is wonderful

7-28-19 Went in on the basis of their advertisement of 1.00 dollar due at signing. When we got there and started talking to a salesperson.

Was told that we would need to come up with over 2500.00 dollars. How is this company still doing business with this kind of dishonesty.

Was told a car was 5k more once test drive started and paperwork started. they padded my income to qualify me for the note and when i brought up all my concerns its like i had no voice.

I am a sr. on fixed income

This is a shady dealership I called them to talk price on a car, they said they don't normally talk money on the phone but it being the end of the month they would. The salesman and I agreed to a drive out price and said he would honor it.

He gave me his name which was Edward, and to come and see him. When I arrived at the dealership he was no where to be found. They sent me to different sales men which were rude, then they brought out a loaner car trying to pass as a new one and wanted more than the what we agreed on.

I totally just walked out on them. I hope this help out.....

Old school unprofessional high-pressure sales tactics. Trying to get you to sign “I will buy for XXX”, let me sweat talk my manager, etc.

Ran my credit after I told them it was not authorized. Added $2000 to the advertised price. Seriously? Who tries that?

Get with the times. We loved the vehicle but walked away due to these business practices.

Poor dealership practices ...bait and show you bad shape used vehicle after discussion on phone before driving 100 miles to look at....reviews on other places i wrote arent published on thier site...this is like most chain car sellers are not to help you but to sell cars and get you in and out with whatever way the can....this place is prime example of get the sell no matter what....look at the glass in the area where salesman make thier deals....its a compition and quota board for them....it is literally writen on the glass in marker for thier sales over each other....bunch of people working on making money off you for *** cars ..