Ron Carter Hyundai
Reviews and Complaints
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Verified Reviewer | Friendswood, TexasDeceptive Practices
- Shady business practices
Preferred solution: Let the company propose a solution
Regarding payoff on our trade in
Finance
My son recently bought a Camry from this location as a first time buyer. The finance person, Paul Jones, who helped him with his loan lied to me.
I asked about a high amount added to his loan and he said it was related to not having a cosigner, never once mentioned a maintenance agreement. This was a failure on my part because I should've questioned It further but it was late and I was tired. No excuses on my part but I figured since I asked him out right about it that he was telling the truth. They had my son sign all of these documents and without giving us a copy, stating that it had to be checked out by their fraud department.
It came in the mail 3 days later than promised and was dated the day before when I hounded them about not receiving it. Well their fraud department should know that this guy is making underhanded deals for his own compensation. I've called him out on it and he told us we could cancel but it takes 3 to 4 weeks to get a refund. In the meantime, his little deal brought my son's loan note up $50 a month and any interest it incurs while he waits.
I should've read the reviews for this establishment before but our intention was to buy a cheaper Camry which they so conveniently sold just before we got there.
They're business practices are shameful. Beware!
I had the worst experience ever dealing with this dealership. I was approved for 0 down then told i had to pay $2000.00 for tax and titles upfront.
Run around and LIES
Financing
Lied to said I qulitfy for no down payment program
Very unprofessional & disrespectful
Fraud alert
Stolen car
Great work
Jorge Perales was my salesman this weekend. He came through with every promise regarding the deal.
He was also upfront about the deal every step of the way. I am the proud owner of a 2018 Chevy Camaro RS.....
I have told my friends about this dealership and I will continue to refer people here. Even though the drive is long and there is always construction on Houston freeways, it is well worth the drive. They have a great selection of new and pre owned vehicles.
I will be back for my next car.
Also a great thank you to Cesar the sales manager who went totally out of his way to give me a ride to my car on Friday night. we had a great conversation about life, the Lord, fishing and grandkids
Terrible Experience
- Customer service
Preferred solution: Let the company propose a solution
Upset
Why lie to me
Used car at a new car price
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